Welcome to our Bug Submit page. Chances are you're here because you've experienced a bug in our application. If you would like this bug resolved, please continue reading.

Before submitting a bug, have you updated to the latest version of the product you’re running and verified that the bug still exists? If you’re not sure, please visit our Download page first.

A bug cannot be fixed by our engineering staff until it has been understood and duplicated by our Technical Support team. For this reason, it's paramount that your workflow leading up to the bug be revealed in a simple, step-by-step fashion, when reporting the problem. An example of a properly submitted bug is as follows:
1. Using the Build Room command, draw a rectangular room of any size 2. Go to Structure > Wall > Perimeter Offset
3. Type 500 and press Enter, click in the room
4. Click outside the room and the perimeter fails to generate

To further aid in our ability to duplicate the bug, please consider the following:
-Include a minimal test file which explicitly illustrates the problem. Send test files in a separate mail to bugsubmit@yfcad.com
-Always refer to Tools and Menu items by their given name. Avoid made up names and acronyms as this causes confusion.
-If printer problem, mention printer make, model number and current driver version being used.
-If video display problem, mention make, model number and current driver version being used.
-Submit bugs one at a time. Do not enter several bugs into one form.
-Provide ALL of the information requested below.

You will only be contacted if more information is required. Please do not send emails asking if your bug was fixed. If you need immediate assistance please contact Customer Service.

Thank you for your bug submission, please click here to go to bug description page.